Forrest Claypool
Senior Managing Director
Forrest is a Senior Managing Director of Dillon Kane Group/STA Group LLC, and Chief Executive Officer of Instant Connect, a business of the STA Group.
Forrest is an accomplished CEO and proven organizational turnaround expert, having led well-documented turnarounds of three complex organizations, including two multi-billion dollar agencies – Chicago Transit Authority, Chicago Board of Education, and Chicago Park District. Forrest led a deep bench of professionals to improve service delivery, optimize user experience, achieve new standards in organizational performance, and grow outside revenues through business partnerships.
With extensive experience in the management of mission-critical communications and other enterprise technologies, Forrest brings a wealth of leadership skills in technology management, complex system transformation, customer experience, and partnership networks.