Privacy Policy

STA Group takes our customer privacy seriously. The following is offered to help our customers understand our privacy policy.

What Our Privacy Policy Covers

• This policy covers how STA Group treats personal information that STA Group collects and receives, including information related to past use of STA Group services. Personal information is information about our customers that is personally identifiable like names, addresses, email addresses, or phone numbers, and that is not otherwise publicly available.
• This policy does not apply to the practices of companies that STA Group does not own or control, or to people that STA Group does not employ or manage.

Information Collection and Use

General

• STA Group collects personal information when you become a customer for web design, SEO or hosting services. STA Group may combine information about our customers that we have with information we may obtain from business partners or other companies.
• We ask customers for information such as name, email address, ZIP code, occupation, industry, and personal account preferences.
• STA Group collects information about customer business transactions with us and with some of our business partners, including information about bank accounts and merchant services accounts.
• STA Group uses information on customers to provide better customer service and to fulfill requests and requirements for website design and development projects.

Children

• STA Group does not contract with or provide services to children under age 13 without parental knowledge and consent.

Information Sharing and Disclosure

• STA Group does not rent, sell, or share personal information about our customers with other people or non-affiliated companies except to provide products or services requested, when we have permission, or under the following circumstances:
  • We provide the information to trusted partners who work on behalf of or with STA Group under confidentiality agreements. These companies may use customer information to help STA Group communicate with or provide requested services to our customers. However, these companies do not have any independent right to share this information.
  • We do not share information of customers who are children under age 13 without parental consent.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of STA Group’s terms of use, or as otherwise required by law.
  • We transfer information about our customers if STA Group is acquired by or merged with another company. In this event, STA Group will notify customers before information is transferred and becomes subject to a different privacy policy.

• STA Group works with vendors, partners, advertisers, and other service providers in different industries and categories of business. We provide information on these partners regarding providers of products or services that any customer may request.

Cookies

• STA Group designed and developed websites may set and access cookies on user’s computers.

Customer Ability to Edit and Delete Account Information and Preferences

General

• Customers can generally edit their website Content Management System Account Information, and contact information at any time.
• STA Group reserves the right to send customers communications relating to STA Group services, such as service announcements, administrative messages that are considered part of a customer’s service account, without offering the opportunity to opt out of receiving them.
• STA Group customers may not delete their website design, development or hosting accounts or projects without first contacting STA Group through any of our published contact methods.

Children

• STA Group does not grant children access to manage accounts without parental permission and controls.
• Parents may choose to add, edit or delete their children’s account using their master administrative access under their domain or web hosting account services.

Confidentiality and Security

• STA Group limits access to personal information about customers to our employees who we believe reasonably need to come into contact with that information to provide products or services that have been contracted for.

Changes to this Privacy Policy

• STA Group may update this policy. We will notify customers about significant changes in the way we treat personal information by sending a notice to the primary email address specified in our customer account or by placing a prominent notice on our site.

Questions and Suggestions

• Anyone may contact STA Group with privacy policy questions or suggestions, by using our contact form.